At Buddy Soft, we believe that comfort is more than just a feeling — it’s a way of caring for yourself, your loved ones, and the world around you with minimal environmental impact . The smallest details of daily life, from the products you use at home to what supports you at work, shape the way you feel each day. That’s why we set out with one mission "to bring softness, reliability, and responsibility into everyday essentials." For us, it’s personal. We see our products not just as items, but as quiet companions that stand by your side — making your routines easier, your spaces safer, and your life a little brighter. Every choice we make, from the materials we select to the way we design and deliver, is guided by one simple question " How to make a positive impact—where it matters THE most? " But comfort today cannot come at tomorrow’s cost. That’s why sustainability is woven into everything we do. We carefully source our materials, reduce waste wherever possible, and design with a future-friendly mindset — because caring for you also means caring for the planet we all share. At Buddy Soft, we’re more than a brand. We’re your buddy in everyday living — making each day a little softer, a little kinder, and a lot more meaningful.

Buddy Soft was born out of a simple yet powerful idea — everyday cleaning products shouldn’t come at the cost of the planet. For decades, households have relied on tissues, toilet papers, wipes, and other disposables without realizing the massive impact they have on forests, That is why Buddy Soft came into existence — a friendlier choice for people and the environment. Our mission is to make daily essentials softer on you, and softer on Earth.water, and landfill waste. We saw a clear gap in the market: people wanted comfort, hygiene, and affordability without compromising on sustainability.

To apply for an account with us, please complete the online credit application and request a credit balance and payment terms that suit your business. Our approval process takes a few hours. If you need your order urgently, please proceed with credit card payments while your application is processed.

No, you don't need to have an account to purchase from Buddysoft. You can easily make your purchase using a credit card. We accept Visa, MasterCard, American Express payments.

No, you don't need to be a business to purchase from us. However, the minimum order is one full carton of product.

Yes, we do offer wholesale prices for orders of large volumes. Please send an email to sales@buddysoft.com.au and one of our sales staff will call to discuss the products and volumes you need.

Please request the payment terms that suit your business when you apply for an account with us. If you need your order urgently, please proceed with credit card payments while your application is processed. We accept Visa and MasterCard payments. Our approval process can take a few hours

Yes, our sales team can provide you with a sales invoice for approval prior to processing the order. Please send an email to sales@buddysoft.com.au to request a sales invoice.

Yes, you are welcome to use your existing credit. Currently, we do not have the ability for you to apply for credit if ordering via our e-shop. Please either email us at sales@buddysoft.com.au or call us and advise that you would like to use an existing credit when placing your order.

We offer free freight to most Victorian metropolitan areas (for orders of 2+ cartons) and subsidised freight to remote locations (may exclude hand unload and tailgate deliveries). Please contact our sales team on sales@buddysoft.com.au for further information.

Please email support@buddysoft.com.au to find out where your nearest warehouse is located.

Yes, you can arrange for your order to be picked up at the nearest warehouse near you. Please email sales@buddysoft.com.au for more details.

No, we currently only operate in Australia only.

No, the prices displayed in advertise exclude shipping costs.

Yes. If your order has not been confirmed by our warehouse you can still add to your order. To get the status of the order that you have placed, please email sales@buddysoft.com.au .

Our sales team do their best to be accurate when taking and placing the orders on our system however there will be some glitches in the process and in these cases, we will definitely take full responsibility. Just send an email to support@buddysoft.com.au and our Care team will do their best to help you with your concern and provide the necessary steps to sort things out immediately.

Please contact our sales team on sales@buddysoft.com.au and our expert team will guide you step by step of delivery process.

Our minimum order quantity is one carton.

Unfortunately, we only sell full cartons. Some of our distributors sell some Buddysoft items by the sleeve. Please get in touch with our team at sales@buddysoft.com.au with your location and we can send you more information.

Please email support@buddysoft.com.au to find out where your nearest warehouse is located.

Both product and carton dimensions are listed in the Product Specfications on all product pages on the website. Contact us for more details marketing@buddysoft.com.au

BioCutlery benefits include:

Made from FSC™ certified Birchwood. FSC™ certification confirms responsible forest management that preserves the ecosystem and benefits the lives of locals.
Home compostable
Sturdy and versatile making them perfect for everything from ice cream to steak.

No, wooden cutlery is not recyclable.

“Small things, matter most” is more than a tagline — it’s our belief that the everyday choices we make, and the smallest essentials we use, have a powerful impact. Whether it’s a soft tissue, a safe plate, or a compostable straw, these simple items touch our lives, our loved ones, and our planet. At Buddysoft, we design these ‘small things’ with great care — because comfort, trust, and sustainability should start with the details.”

Almost all BuddySoft products are recyclable. For detailed information, please reach out at support@buddysoft.com.au